This three-day, practical, hands-on workshop covers the principles of design for serviceability and maintainability illustrating these principles with numerous examples of good and bad application examples. The workshop includes exercises to reinforce understanding of principles. The final exercise uses one or more of your company's products to analyze its serviceability and identify changes to improve the serviceability of the design.

1. INTRODUCTION TO DESIGN FOR SERVICEABILITY (DFS)

• Introduction to Design for Serviceability
• The Five Service Process as a Framework for Analysis
• Determining Service Requirements - A Basis for Planning
• The Impact of Poor Serviceability and the Opportunity for Improvement

2. DESIGN FOR SERVICEABILITY PRINCIPLES

• Principles of Design for Serviceability
• Simplification Elements
  • Product Architecture
  • Modular Design
  • Interconnections
  • Assembly Design & Minimum of Parts
• Criteria for Minimum Parts
• Minimize Parts Exercise
• Standardization - Minimize Part Variety
• Standardization - Minimize Hand Tools
• Standardization Approach and Method
• Mistake-Proof Assembly (Poke Yoke)
• The Six Mistake-Proofing Principles
  • Elimination
  • Replacement
  • Prevention
  • Facilitation
  • Detection
  • Mitigation
  • Examples of the Six Mistake-Proofing Principles
• Mistake-Proofing Exercise - Identify Mistake-Proofing Opportunities
• Minimize Disassembly Steps to Access Replaceable/Repairable Items
• Principles Organized by the Service Process
• Design for Diagnosibility Principles
• Part and Material Selection
• Unfastening and Fastening: Disassembly and Reassembly Considerations
• Design Self-Fastening and Self-Jigging Features
• Threaded Fastener Considerations & Guidelines
• Integral Attachment (Snap-Fit Assembly) Guidelines
• Minimize Weight and Handling
• Minimize Disassembly  and Assembly Motions
• Design for Minimum and Common Service Tools
• Design for Ease of Disassembly and Assembly
• Interconnection Considerations
• PWB Considerations
• Avoid Adjustments
• Service Model Implications
• Case Studies and Benefits
• Design for Reassembly Exercise 

3. DFS PROCESS AND METRICS

• DFS Process Steps
• Early Service Involvement
• Advance Quality Planning (AQP)
• Developing and Using Serviceability Design Guidelines and Checklists
• DFS Evaluation
• Conducting Design Reviews to Address DFS
• Performance Measurement & Metrics

4. SUMMARY

• 8 Steps to DFS
• Key Success Factors
• Sources of Further Information
• Questions and Discussion

5. DFS ANALYSIS OF COMPANY ITEM(S)

• Exercise Objectives
• Analysis Methodology 
• DFS Team Analysis Exercise
• Review of Team Findings  
• Questions and Discussion